FAQ

We want to help you hire trusted made. Here are frequently asked questions

How do I get started?

If you are a new client, we recommend that you start with our Top-to-Bottom Deluxe Cleaning. This will give your whole house a fantastic clean and will get you caught up on your housekeeping. Then schedule our Recurring Cleaning Service and we will arrange regular cleanings on the frequency that you choose: every week, every two weeks, or every four weeks. We also offer Move In/Move Out cleanings to deep-clean an empty house. Get started now with a fast free quote!

What if I need to skip a cleaning?

The charge for cleaning cancellation only occurs when this cancellation is made with less than 24 hours' notice, and the fee charged is 50% of the cleaning cost. For more details, please refer to the "Cancellation Policy" document.

If your Recurring Cleaning frequency is every two weeks, you will be charged a $50 skip fee for any skipped cleaning. If your Recurring Cleaning frequency is every four weeks, you will be charged a $100 skip fee for any skipped cleaning.

Regardless of your regular schedule, if you skip two cleanings in a row, you will be charged the full, non-discounted price for the catch-up cleaning.

What if something in my home is damaged or broken?

While we always take great care while cleaning your home, accidents do happen.

Our teams are trained to report all damage to the office immediately, and we will contact you to discuss repairs, replacement, or reimbursement. We are insured and a copy of our insurance policy is available upon your request. Our staff is trained to work thoroughly and carefully but accidents can happen on even the best cleaning teams.

Therefore, we encourage you to put away any valuables or heirlooms to avoid mishaps. Items that are typically excluded from coverage include but not limited to; cash, jewelry, art, antiques, and electronics. If you have any irreplaceable collectable or expensive objects, we ask that those items be properly secured or put away in order to avoid accidents, or loss of those items.

Happiness Guarantee?

We want you to be delighted with our service! If you are dissatisfied with any of our cleaning services, please contact us right away so that we can make it right. We will first assess the situation to make sure that we understand the concern, then will re-clean the problem area at
no cost to you.

The re-clean must be completed within two business days following your initial date of service. 

Late Changes and Late Cancellations

Because our cleaning technicians are scheduled in advance, late changes and cancellations are very disruptive. If you cancel or reschedule a service less than 24 hours before your originally scheduled date, we will charge a 50% of your cleaning cost cancellation fee to help compensate the cleaning technicians for the loss of income. If your cleaning is scheduled for a Monday, we request notice of cancellation by 9 a.m. on the preceding Friday to avoid the fee.

Why Klean Clean?

Trusted

Licensed, bonded, and insured - our team meets the highest standards of trust and security for your peace of mind.

Local

Independently owned and operated, we take pride in being an integral part of our community, offering a personalized touch.

Quality

Our promise of quality is backed by a consistent cleaning guarantee, ensuring spotless results every time.

ALL SERVICES KLEAN CLEAN

Discover excellence in every aspect of our service and find the perfection that only our team can provide.

Home Cleaning

Recurring or On Demand

Deep Cleaning

Recurring or On Demand

Move-In & Out Cleaning

Recurring or On Demand

Post Construction Cleaning Services

Recurring or On Demand

One Time Cleaning

Recurring or On Demand

Realtor Services

Recurring or On Demand

Commercial Cleaning

Recurring or On Demand

Carpet Cleaning

Recurring or On Demand

Hire professionals who are ready to clean and make your house shine like new

Book your cleaning in just a few clicks and leave the rest to us.

Get an estimate

Tell us about you, your home, and your cleaning needs.

Book it

We’ll make your home shine, and run any errands you’d like.

Relax

The house is clean, the errands are done. Time to come home.

Get a Free Estimate

Klean Clean Checklist

No one knows your home better than you. That’s why, before we start cleaning, we always ask which areas you think need the most attention. Based on your responses, we use a detailed checklist to ensure that all your needs are met.

Give the Gift
of Cleanliness

Gift convenience and thoughtfulness with a Klean Clean Gift Card. Perfect for any occasion, it provides the freedom to choose from various cleaning services, transforming any space into a welcoming and spotless environment.

Get a discount by requesting your budget estimate through our website!

Available for first-time customers only.

ABOUT US

Elevate your home with Klean Clean: exceptional service meets unmatched cleanliness

Klean Clean takes cleaning to the next level with our personalized services and attention to detail. Our name reflects our commitment to excellence, and our mission is to deliver transformed spaces. For a home that shines, don’t just settle for clean – make it Klean Clean!

2K

Happy Clients

A network of 2,000+ satisfied clients, each experiencing the joy and comfort of our exceptional cleaning services.

10K

Cleanings

Over 10,000 cleanings completed with excellence and attention to detail, ensuring pristine environments for every client.

100%

Clients Satisfaction

Our commitment to excellence is reflected in our 100% client satisfaction rate, a testament to our service’s impact.

Trusted by the clients who love Klean Clean service and make us proud.

5 stars! Based on customer reviews.

NEWS AND TRICKS

Spotless insights: your guide to cleaning services and sustaining a clean haven

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Living Room

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